Crystal Little
Professional Foundation
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Narrative-driven content strategy with proven impact across diverse cultural, generational, economic, and intellectual spectrums.
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Relational leadership for increasing organizational resiliency and human capital.
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Adaptive problem-solving through data-driven decision-making processes.
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Empathetic conflict resolution to encompass different experiences, cultural norms, and personalities.
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Balance of cultural, emotional, and intellectual intelligence.
Signature Skills
Professional Experience
Organizational Impact
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128% annual increase for ILTA publications’ readership audience during my first year (2024).
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50-75% increase in content submissions by increasing community accessibility submission process and offering one-on-one content development coaching.
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Created policies, guidelines, best practices, and a content rubric that improved content quality and standardized decision-making processes for content acceptance.
Operational Efficiency
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Reduced interdepartmental hours required for the publication production process by over 50% by implementing work-hour optimization tactics with ILTA’s Creative Design Director.
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Designed a postmortem annual review to assess yearly goals, create new benchmarks for growth, and compare comprehensive metrics for growth-oriented decision making.
2023-Present
International Legal Technology Association (ILTA)
2021-2023
Parham Law Office, LLP
Murfreesboro, TN
Technology Updates and Improvements
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Managed VPN set-up and services (via tech contractor)
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Facilitated transition and maintenance of all active client files into the MyCase Cloud-based file storage and client management system
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Provided attorneys and staff with training and support for platforms like Zoom, Dropbox, Slack, MS Office Suite, etc.
2018-2021
The Shalom Project
Winston-Salem, NC
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Education
2017-2020
Wake Forest School of Divinity
This is your Education description. Concisely describe your degree and any other highlights of your studies. Make sure to include relevant skills, accomplishments, and milestones gained. Don’t forget to adjust the timeframe in the subtitle.
2011-2017
Salem College
This is your Education description. Concisely describe your degree and any other highlights of your studies. Make sure to include relevant skills, accomplishments, and milestones gained. Don’t forget to adjust the timeframe in the subtitle.